Working within defined policies, procedures and protocols; Healthcare Security Group are a strategic asset responsible for providing professional, qualified, experienced and enthusiastic Healthcare Security Officers.
Our capable team of Healthcare Security Officer’s
have considerable experience within a healthcare
precinct environment and can cover;
Controlling points of access via physical and visual presence, foot patrols and electronic means.
Building and infrastructure faults and escalating Access Card and Key Control.
Monitoring, investigating and escalating
To appropriate stakeholders, facilities management (FM) and contractor’s critical infrastructure alarms and faults including; Gas alarms, Fridge/freezer alarms, Fire System Alarms, BMS alarms.
Responding to Site Codes
Including Code Blacks from fixed and portable Duress alarms with an average reported response time of 1m 20s within the healthcare precinct.
Responding to Alarms
Including Duress, Help Stair and Door held alarms.
Liaising with QPS, QAS, CYMHS ART
Social Workers and Child Protection Officers in the management of EEA’s, Recommendations, Security Presence and Security Escort.
Contractural, Procedural and Legislative guidelines for Patient restraint when required for IM injections, behavioural issues, medical treatment, MH assessment etc.
Child Protection Unit in the management of Child Protection Cases.
Patient Flow Nurse Management in the management of DVO cases pertaining to visitation.
CCTV Control Room
HLS Co-ordinator for Helipad Rescue Helicopter
Operations and PICU retrievals ensuring a smooth co-ordinated, efficient and seamless end-to-end transfer from Helicopter to ED/PICU or Operating Theatres. When minutes matter and make the difference between positive and negative healthcare outcomes.
Dedicated Control Room Operators
CCTV monitoring and officer dispatch.
Staff, special care patients and deceased patients.
Pro-active response to OH&S issues
Identifying, responding and reporting.
SiPass Access Card systems
New cards, upgrade access requests, bulk uploading for the onboarding of new Interns.
Patrols of Hospital Grounds and Buildings, Energy Plants, Research Centres & Hospital Foundation Buildings.
Parking and flow management within the healthcare precinct.
G10 Summit, Johnny Depp, Chris Hemsworth, and Baby Asha protest action