The Problem...


Healthcare Security occupies a unique space within the Security Industry.

Healthcare security officers require the combination of a unique set of skills, experience and training for work within an operational healthcare environment.

There can often be a security staff shortfall gap in filling a security team shift or the ad-hoc requirement for additional healthcare security officers.
This is normally contracted out to an external security provider, however often, the officers sent are either inexperienced, unqualified / uncertified in the mandated QH or CHQ client courses, or just unsuitable for the complex role within healthcare.

This places an extra burden on often stretched in-house security resources and has the potential to damage the reputation of the contract holder and/or create avoidable incidents within the hospital.

There appears to be no external healthcare security provider who specialise in providing trusted, experienced, professional, trained and qualified healthcare security officers dedicated to filling the staff shortfall gap in the healthcare security sector.

 

Until now …

HealthCare Security Group occupies a unique space within the security industry.

The Solution...

 

Healthcare Security Group fill the staff shortfall gap in the healthcare security sector.

Healthcare Security Group specialise in providing trusted, experienced, professional, trained and qualified healthcare security officers dedicated to filling the staff shortfall gap in the healthcare security sector during times where positions cannot be filled in-house.

Healthcare Security Group strive to be the preferred contracted external security provider to Healthcare Security companies at Queensland Healthcare facilities.

When asked what we do for a living, I respond: “Our Healthcare Security Officers help Doctors, Nurses and Helicopter Aircrew save lives”.

The team at Healthcare Security Group are dedicated to providing a safe and secure environment for clinical staff, patients and their families.


 

At Healthcare Security Group we recognize and understand that the Healthcare Security Officer role is a role unlike any other in the industry. The Scope is multi-dimensional and far reaching: responsible for health care outcomes directly and indirectly.

The team at Healthcare Security Group have a continuous improvement mindset. Our dedicated Healthcare Security Officer’s are determined to play their part. So that on our watch, at our client’s hospital; clinical staff feel safe and enabled and patients and families feel safe and supported during their time of crisis. This in turn helps our Healthcare Security Provider Client fulfill their manpower shortfall requirements during times where positions cannot be filled in-house. This gives our HSPC confidence in knowing that they have professional, qualified, experienced and enthusiastic Healthcare Security Officer’s available at short notice.

HealthCare Security Group fills the staff shorfall gap in the healthcare security sector.

The Benefits To Our Healthcare Clients

Provide for Healthcare Security Officer shortfalls at short notice for:

Z

Unanticipated in-house security staffing challenges; Sick leave, Annual leave, Carers leave, unavailable for shift and no-shows etc.

Z

Security Special requests requiring static security Healthcare Security Officer’s for high needs patients including those on EEA’s, Recommendations, In-voluntary Treatment Authority Orders, Special needs patients with high dependency and security risk.

Z

Threats to patient or clinical staff safety.

Z

Infrastructure faults such as faulty points of access.

Z

Special events such as VIP visits, G20 Summit, Charity events, Protest action (eg. Baby Asha protest, anti-vaccination lobby groups), Bomb and terrorism related threats.

Z

Mitigate any associated Queensland Health or Queensland Children’s Health abatements and relieve pressure and resources for in-house security management and personnel.

Let’s work Together